Privacy Policy
Last updated: November 6, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
Information you give us
- Account information (email address, name, password)
- Profile information and preferences
- Payment and billing information
- Communications with our support team
Information we get from your use of our services
- Device information (browser type, operating system)
- Log information (IP address, access times, pages viewed)
- Usage data and analytics
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, user information may be transferred
- Consent: We may share information with your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.
Types of cookies we use:
- Essential cookies: Required for basic site functionality
- Analytics cookies: Help us understand how visitors use our site
- Preference cookies: Remember your settings and preferences
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
5. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: SchemaForge AI Privacy Team
Response Time: We aim to respond within 48 hours